Subscription & Cancellation Policy

Last updated: June 8, 2026

Oléa offers certain products on a subscription basis for your convenience. This policy explains how subscriptions work, how billing is handled, and how you can cancel.

1. Enrollment

Subscription details, including price, billing frequency, and renewal terms, are clearly displayed before you complete your order.

2. Billing & Payment

• By enrolling, you authorize us to charge your selected payment method on the recurring schedule you chose (for example, monthly).
• Subscription charges include product cost, applicable taxes, and shipping fees (if any).
• If a payment fails, we may retry the charge or pause your subscription until updated payment information is provided.

3. Renewals

• Subscriptions automatically renew at the stated frequency until cancelled.
• You will be billed on the renewal date unless you cancel in advance.
• Renewal reminders may be sent by email before your billing date, depending on your location and applicable law.

4. Cancellation

You may cancel your subscription at any time, and cancelling is as easy as signing up. You can cancel in either of these ways:

• Online, yourself: log into your account or use the subscription management link included in your order and renewal emails to pause, skip, or cancel your subscription directly.
• By email: contact us at support@get-olea.com and we will cancel it for you.

To avoid being charged for the next cycle, please cancel at least 48 hours before your next scheduled billing date. Once cancelled, you will not be billed again. Any orders already processed will be shipped and are covered under our Refund Policy.

5. Returns & Refunds

• Subscription orders are subject to the same conditions as one-time purchases under our Refund Policy.
• Refunds apply only to returned products in line with our policy. Subscription charges already processed are not refundable once an order has shipped.

6. Modifications

You can update your subscription details (for example, change your delivery frequency, pause shipments, or update your payment method) by logging into your account, using the link in your subscription emails, or contacting our customer support team.

7. Contact Us

If you have questions about your subscription, billing, or cancellation, please contact us:

Email: support@get-olea.com